TechTique (“TechTique”, “we”, “us”, or “our”) operates an online electronics store in Lebanon. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit or make a purchase from our website (“Site”) or contact us.
1. Information We Collect
We may collect the following types of information:
A) Information you provide to us
- Name, shipping/billing address, phone number, email address
- Account details (if you create an account)
- Order details (products purchased, quantity, order notes)
- Communications (messages you send us by email, social channels, or support)
B) Payment information
Payments are processed through secure third-party payment providers. We do not store full payment card details on our servers. Your payment provider may collect and process payment data according to their own policies.
C) Automatically collected information
When you visit the Site, we may automatically collect:
- Device type, browser type, IP address
- Pages viewed and time spent
- Referring/exit pages
- Cookies and similar tracking technologies (see Cookies Policy)
2. How We Use Your Information
We use your information to:
- Process orders and deliver products
- Communicate order updates (confirmation, shipping, support)
- Provide customer service and handle complaints
- Prevent fraud, unauthorized transactions, and misuse
- Improve the Site, product selection, and user experience
- Send marketing messages (only where permitted or if you opt in; you can opt out anytime)
3. Marketing Communications
If you opt in to receive marketing emails/messages, we may send you updates, promotions, and product news. You can unsubscribe anytime by using the “unsubscribe” link (if available) or contacting us directly.
4. Sharing Your Information
We may share your information only as needed with:
- Shipping and logistics partners to deliver your orders
- Payment processors to process transactions
- IT, analytics, and security service providers that support our website operations
- Legal authorities if required by law, court order, or to protect our rights and users
We do not sell your personal information.
5. Data Retention
We retain personal information as long as necessary to:
- Provide services and fulfill orders
- Maintain records for legal, tax, and accounting obligations
- Resolve disputes and enforce agreements
When no longer needed, we securely delete or anonymize data where reasonably possible.
6. Security
We use reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission or storage is 100% secure. Please use strong passwords and keep your account credentials confidential.
7. Your Rights and Choices
Depending on applicable laws, you may have rights to:
- Request access to your data
- Correct inaccurate data
- Request deletion (where legally permitted)
- Withdraw consent for marketing
To make a request, contact us using the details below.
8. International Transfers
If any service providers process data outside Lebanon, your information may be transferred internationally. We take reasonable steps to ensure appropriate safeguards are in place.
9. Children’s Privacy
Our Site is not intended for children under 13 (or the minimum age required in your jurisdiction). We do not knowingly collect personal data from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised “Last updated” date.